1What type of massage therapy do you offer?
First off, I am not a spa or a salon. I am not a franchise, retail chain, large clinic or wellness center and I employ no additional staff. So, if you are looking for a day of pampering in a luxurious facility with all the amenities, needing spa services such as facials, manicures, pedicures, body scrubs, or waxing, etc, I cannot help you. (Although if you need a hairstylist the building I lease my office from also houses a hair salon with many good experienced hairstylists!) I am ONE THERAPIST who truly believes in what I do and all I do is perform massage therapy.
I operate a private practice that caters to clients that seek the health benefits of massage therapy. I offer holistic, therapeutic, non-sexual massage sessions. I work on those that have chronic or acute injuries due to working out, mental or physical stress, repetitive motion injury, etc. I cater to those who need instant pain relief or those that need to come in for regular visits to reduce pain and lower stress levels. I work on both female and male clients. I do not discriminate by age, race, gender, religion, weight, sexual orientation, etc. I work with everyone. From elite athletes, stay-at-home moms, stressed executives, physical laborers and everyone in between, I can offer relief.
2How much do you charge for a massage?
The cost for a massage session will vary depending upon the length of the session. 30 minutes is $55, 1 Hour is $95, 90 minutes is $130. All styles of massage are charged at the same rate with the exception of Hot Stone massage. A Hot Stone massage is more expensive (add $20) due to the added time required to prepare stones and equipment. Use of hot towels, hot packs, essential oils, cupping and electrical vibration are provided at no additional charge.
3Do you offer new client discounts? Are you running any specials?
No, I do not usually offer “new client” discounts. First visits take much more of my time and I tend to have to work harder on that first timer who hasn’t had a decent massage in years, or ever. I am a professional and this is what I do to make a living. I am not a commodity or a product. I don’t run my business like a fast food drive-thru. You will never see me on Groupon nor deep discounting my services. I will not send out texts or even emails to bother you about specials.
My personal view of massage therapy is not that way and I will never treat it as such. Please visit my Services page to view discounts offered.
4So you don’t offer new clients 1 hour massages for $39 like other places?
No, I do not. Other places, like some retail franchises and spas, can sometimes be staffed with inexperienced therapists churning out massages like an assembly line for very little pay. (I would highly suggest you tip that underpaid therapist at least $20 on top of the cost of your massage.) Also, please read the fine print. You are really getting a 50-minute Swedish massage for that first visit (light pressure) and then a sales pitch for a monthly autodraft membership (which will be regular price.) If you’re problem-free and just want a quick relaxing massage with whatever therapist is available, that may be just fine for you. Please book elsewhere if you’re looking for a $39 special. Honestly, price should be the last concern. Massage therapy is a partnership. You are contracting with a therapist to work on YOUR BODY. Do you really want the cheapest deal? The questions you should be asking first are: what type of massage the massage therapist provides or specializes in, how many years have they been in business and are they qualified to perform the work on you or a loved one.
A well qualified therapist who cares and is knowledgeable is priceless. Please shop around for what real therapeutic massages cost you elsewhere. My skills and hands are valuable, yet I still price my services far below what I really ought to charge for my work, because I want to help you! If you cannot afford my services but really need them, please contact me and let’s see if we can figure something out. But understand, I cannot work for nothing, and just like you, I am trying to make a living as well.
5When do you work? What are your hours?
I work BY APPOINTMENT 5 -6 days a week. Usually 9 am to 7 pm Monday through Friday and 9am to 3pm on Saturday. I do not work on Sundays or Mondays. Yes, I can at times take same day appointments, but I appreciate it when you plan ahead for your massage. I do have a steady clientele and I do have days that completely book up. Since most people work during-the-week, during-the-day my evening and Saturday times fill up fast and first! So, it’s always best to book well in advance if you need an evening or Saturday appointment. Please understand I am a human being, not a machine, and I do have a physical limit of how many bodies I can possibly work on in one day. I am the receptionist, the therapist, the housekeeper, the bookkeeper, etc. not to mention I am a human being who is also a mother, wife, daughter, sister and friend.
6What form of payment do you take?
Payment can be made by cash, check or credit card. I accept Mastercard, Visa, American Express and Discover cards. There will be a $25 charge for any checks returned for insufficient funds. Payment is due in full at the end of each session.
7Am I expected to tip?
Tipping is a matter of personal choice. Tips are accepted and appreciated.
8Do you take insurance?
At this time I do not take insurance. By request, I can provide a receipt for the patient to file their own insurance. Medical Massage requires a prescription from your Physician for specific injury and/or physical conditions. Not all treatments may be covered by insurance. The best thing to do is check with your insurance company to see exactly what is covered under what circumstances.
9How can I schedule an appointment?
The quickest way is to call me at 817.366.1519. As a courtesy to my clients, I do not answer the phone while I am in session. If you get my voicemail, please leave a message and I will return your call as soon as I am able. I don’t always check email throughout the day, so if you are not in a hurry, you may email me at firstname.lastname@example.org. I will be happy to discuss your exact health care needs, answer any specific questions, and schedule you for your first therapeutic massage appointment at the office.
10Do you take walk-ins?
I am the sole proprietor of a small business and do not have a full time receptionist to greet walk-ins. I work by appointment and when I have free time, I do not sit at the office and wait for someone to call or walk-in. Appointments are strongly recommended due to advance bookings, so it’s best to contact me by phone to check if I have an opening that day or to schedule an appointment. (You might be asked to leave a message and I will return your call as soon as I can.) I could be in a session, might already be booked for the entire day or may be out of the office. It’s always a disappointment to turn away someone who has arrived hoping for a walk-in session I cannot accommodate. As a courtesy to my clients who book in advance, all walk-ins will be worked around those with prior appointments
11Will you do a home visit?
No. Everything I need is at my disposal in my office. To pack up and carry everything with me to give the high quality massage I want my clients to experience is too much. The travel time, the set up time and the tear down time would negatively affect my office schedule. To get the full affect of a massage it is best to make an appointment and come into the office.
12Do you offer couples massage?
Since I am a sole practitioner with one pair of hands, no I do not offer couples massage at this time. But I can book the two of you consecutively although one of you will have to wait or go run an errand while your partner is in session.
13Do you sell Gift Certificates?
Yes! You can pay by credit card over the phone and the Gift Certificate can be mailed to you or directly to the recipient. I can also email a PDF version of the gift certificate that can be printed out. You may also pick up your gift certificate and pay in person (please call to make pickup arrangements).
Gift certificates expire 90 days from purchase date, are non-refundable, and cannot be replaced or credited even if lost, stolen, forgotten, unused or unwanted!
1Are you licensed? Are you insured?
Yes, I have been licensed and registered with the State of Texas Department of Health Services since 2007. (MT102508)
I have been a fully insured member of ABMP since 2007. (Advanced Bodywork & Massage Professionals)
2What if I am late for my massage appointment?
Out of respect for all my clients, I make sure that each massage is started at the allotted time requested. If you arrive late your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Life happens and sometimes being late cannot be avoided. Just relax, take a deep breath and call me to let me know you will be late or if you need to reschedule. I don’t want you to become involved in an auto accident or receive a traffic ticket for rushing to your allotted appointment.
3What is your policy on canceling?
I understand that unanticipated events happen occasionally in everyone’s life. Business meetings, project deadlines, flight delays, car problems, weather, and illness are just a few reasons why one might need to cancel an appointment. In my desire to be effective and fair to all of my clients and out of consideration for my time, I ask that you give me at least 24 hours notice if you cannot make a scheduled appointment, so that I can fill the opening. If you cancel an appointment without giving me at least 24 hours notice, you will be charged the full fee for scheduled services. When you book an appointment, I am reserving this time for you and you alone. I may have other clients who want that time slot and can’t get in because it is already taken. When a client cancels at the last minute it is too late to get anyone else in on such short notice. I lose this income!
Last minute cancellations and no-shows will result in full service charges or voidance of gift certificates.
1What is a No-Show?
A No-Show is a situation in which a person simply does not show up for their scheduled appointment and does not call to let me know that they are going to miss their appointment. It can be very frustrating and devastating to my bottom line. Many times I could have booked another paying client willing to take that time slot I was reserving. It is best before booking an appointment to make sure you are able to keep your appointment. If something does comes up, give a quick courtesy call. Let me know that you will not be coming.
Basically it is common courtesy and it shows you have good manners. I do not take “no-shows” lightly. Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show” and you will be expected to pay 100% of the fee for the session that you missed and that payment must be made in advance before booking a session with you again
2Do I have to fill out a client intake form?
Yes, as in any medical situation, you do have to fill out a form. It is state law for medical professionals to keep client information on file. You will need to fill out your name, phone number, birth date, medical information and sign and date the disclaimer. This protects both you and me. If you do not fill out the form, a massage will not take place. As a client, your privacy is protected. All written records and massage sessions are kept strictly confidential and will not be shared with anyone unless you advise me to.
3What do I wear during the massage?
Depending on the primary technique I’ll be using, you may or may not need to undress. For a full body massage, most people undress completely. However, you may choose to wear underwear. If you have problems areas in your lower back, hips, buttocks, or groin, underwear can become obstructive and can get in the way of applying proper strokes. Bra straps also pose a challenge to the back. To get to those areas, you will need to remove your undergarments before your massage. I will give you privacy to undress, and you will be covered with a sheet and blanket or towel at all times except for the area being worked on. When you receive a massage you should remove as much clothing as you can without sacrificing your sense of modesty. You will be carefully draped at all times, so even if you do decide to “go commando” you will not be exposed.
4What parts of my body will be massaged?
You and I will discuss the desired outcome for your session. This will determine which parts of your body require massage. When there is an injury or condition to be addressed, the entire session may focus on a single area. A typical full body session will include work on your back, arms, legs, feet, hands, head, neck and shoulders. This does not, and will never, include breasts or genitals. If you find you are uncomfortable with being massaged in a particular area, just inform me of your wishes and I will adjust the massage accordingly.
5Do I have to cover myself with a sheet or towel?
Yes. I require draping for my sessions. The genitals (women and men) and breasts (women) will not be uncovered. If a female client requests work to her abdomen, a second towel or sheet will be used to cover the breasts so the main sheet or towel can be moved to expose the abdomen.
6Do you use oil or cream?
I prefer to use all-natural, hypoallergenic, unscented massage lotion for all therapeutic sessions (this excludes hot stone which oil is used), I find it gives a better grip where oil creates too much glide, which lessens the ability to palpate the individual muscle groups being worked on. In addition, lotion does not stain my linens or the clients’ clothes and allows my clients to be comfortable going back to their daily routine of work, errands, etc. without feeling greasy and uncomfortable. Besides, lotion is just plain better for your skin since it moisturizes and does not cause breakouts
7Do you offer “Sensual Massage”, “Erotic Massage”, “Full Release”, “Happy Endings”, “Prostate Massage”, “Rub n Tug” or something similar?
NO! NO! NO! Don’t even think about it. Massage therapy is a healing art, not a sexual service. I ask that you please treat me with the same respect that you would with any Healthcare Professional. Sensuous Massage, Erotic Massage, etc is a form of prostitution and against the law according to the State of Texas. I operate a professional Massage business and follow the rules and regulations of the State of Texas. This practice is strictly therapeutic and any sexualization of the massage or the therapist will result in immediate termination of service and payment will be due in full. There is a zero tolerance policy for those that solicit sexual services. This type of behavior will not be tolerated and the client will be asked to leave immediately.
8What if I get an erection during the massage?
Some men worry about getting a erection when they receive a massage. Touch administered to any part of the body can sometimes activate the parasympathetic nervous system and cause a partial or full erection. It rarely occurs, but if it does, don’t panic! It is a physiological reaction, and there is nothing wrong about it (as long as you behave yourself). Your therapist should understand and will generally ignore it. If you are concerned, you may wish to wear restrictive or supportive underwear during the session.
9Should I talk to the massage therapist during the massage?
Although some people prefer to talk throughout the massage, don’t feel like you have to make conversation. After all, you’re having a treatment, you’re not at a cocktail party! Feel free to close your eyes and relax, which is what most people do. Deep tissue massage and Medical massage are just some of the types of massage that require a little more feedback. All my clients are welcomed to communicate before, during or after a massage. If you want anything changed: pressure, areas worked, position or if you are too hot or too cold … speak up!
You will not hurt my feelings by asking for something that will make you more comfortable. I want this to be the best experience for you to relax and enjoy. Also, what you requested in one session may be different in another. If you had a full body massage last time you had a session, but this time you only want your back/neck/shoulders worked, it’s perfectly fine to ask. Remember, this is your massage, but I can’t read your mind!
- Be sure to SPEAK up if…
- You are too hot or too cold.
- You experience severe pain.
- You have any questions related to the massage.
There is anything you forgot to mention during the consultation.
10Does a massage have to hurt to be effective?
Massage on healthy tissue feels good and should not hurt! Working in the area of injury or chronic pain may at first cause discomfort, which usually lessens in the first few minutes. You may also have tender spots in muscles that are injured or have been tight for a long time. With that being said , there is a ‘feels good’ hurt and an ‘ouch, stop it’ hurt. A good massage, even a really deep tissue massage, should always stay in the ‘feels good’ hurt range.
Just remember this quick hint-On a scale of one to 10 (where 1 is no pain and 10 is extremely painful) the pressure should always be less than seven. Everybody has different thresholds of pain. You know your own body. No one else can tell you. If something hurts, tell the therapist. He or she can work out the trigger point, knot, etc or if requested they can leave it alone.
11Will I be sore afterwards?
That depends on the type of massage and the depth of the strokes. A light Swedish massage that doesn’t probe very deep into muscles shouldn’t hurt. At the same time, the light massage won’t be able to work out any stress that’s deep within those muscles. A deep massage with tight muscles may leave some residual soreness the next day.
Post-massage muscle soreness is due to tight muscles having been stretched and realigned, adhesions and scar tissue having been broken apart so new tissue can form and lay down correctly, and/or deep pressure having been applied to an injured muscles to release spasm. All such procedures help muscles to relax and heal. However, they can also cause soreness the next day. This delayed onset muscle soreness is not unlike what a person experiences after intense exercise. It’s a normal response — a lot of “junk” gets stirred up and that feeling is a healing response.
12I’m pregnant. Can I still receive massage?
Yes! Massage is a very nurturing thing to do for yourself during pregnancy. It can especially help make the latter stages of pregnancy less stressful on your body, relieving backache, shoulder discomfort and sore feet. During pregnancy, I avoid deep abdominal work, for obvious reasons. Aggressive stretching is usually avoided too, due to the relaxing of tendons and ligaments caused by pregnancy hormones. If your pregnancy is considered high-risk or you have certain medical conditions during pregnancy, such as excessive edema, hypertension or preeclampsia, please ensure your doctor has given you the go-ahead for a massage, prior to your massage appointment.
At any time during pregnancy, you may find it difficult to lie flat on the table. I position you on your side with pillow support to make you comfortable. If you receive massage during pregnancy, always remember to sit up slowly after the massage to allow your blood pressure to normalize. Massage is perfectly safe during a normal pregnancy and a happy, relaxed mom-to-be results in a happy, relaxed baby!
13Why do I need to drink water?
Water helps your body flush waste products from your muscular tissues. In effect, massage cleanses your body by getting metabolic waste moving, but it needs a vehicle to remove the waste from your body. Water is like the trash man helping you to eliminate unwanted waste. Eliminating the waste helps you to maintain higher physical and mental energy levels. After a massage, if the body is not rehydrated a headache and muscle soreness can occur. This happens when the client does not drink enough water before and after the massage. When scheduling your next appointment make sure you drink plenty of water to avoid this. During the massage, the tissues are being squeezed and compressed so toxins are being moved through the blood stream. The body is flushing out the excess fluids and toxins through sweat or urination. It is vital after a massage to replenish those fluids with water. If not, it’s possible that you may have a mild headache or soreness afterwards. After receiving any type of massage you will need to drink water for the next several days.
An easy benchmark of quantity is to divide your body weight in half. Whatever that number is equals the number of ounces of water you should drink in a day. Water is vital to keeping all of your tissues healthy and functioning efficiently. Clients are always offered bottled water after every session.
14When can’t I have a massage?
When you are suffering from infectious diseases, or are running a fever or have certain circulatory conditions. In addition, areas affected with phlebitis, rashes, inflammation, infected injuries or unhealed wounds, cannot be massaged. As far as those suffering from cancer, there are really wonderful benefits to having massage therapy, as long as your doctor is consulted during each phase of treatment, regardless of prognosis. This is also the general rule for anyone with chronic illness under a physicians care.
15I think I’m getting a cold. Will a massage help me get better faster?
Getting a massage when you are sick with the flu or a cold is a bad idea. Depending on what stage of the illness you are in, the massage can send the virus zooming through your body by increasing your circulation and it’s very likely you will feel a lot worse. Also, when you go to a massage with a cold you put your practitioner (and everyone else they come into contact with) at risk to catch your cold.
If your eyes are red, matted, or are discharging – this is a possible indication of an eye infection and these are extremely contagious. If you have a fever higher than 99.9 F – fevers indicate flu or other illnesses that may be viral or bacterial and are easy to spread. If you have a productive cough – “wet” coughs spread germs easily. Constant runny nose – nose drainage spreads germs easily.
Massage, with any of the above conditions, is very likely to make you feel worse before you feel better.
16How should I refer to you?
In this region, the proper term is Licensed Massage Therapist. We are professionally trained, regulated and licensed by the State of Texas through the Department of Public Health and are considered as Healthcare Professionals. Massage Therapists provide safe touch. The terms masseuse and masseur are older terms that have been connected with massage parlors and the sex trade. Massage Therapists don’t work in parlors and will not tolerate any inappropriate behavior. Don’t insult, offend or intimidate a legitimate Massage Therapist by expecting sexual acts from them.
17Can massage help me with chronic pain that I have had for years?
Therapeutic and deep tissue massage and bodywork can not only relieve acute symptoms but can also affect a change in chronic pain that you may have been experiencing on and off for years. In some cases, massage is the most beneficial tool used to deal with these ongoing discomforts. As with anything, it may take several sessions to relieve symptoms of chronic pain. You didn’t develop these pains overnight, so they may take more than one session to relieve. As you begin to treat your condition, it may be important to come several times before you can transition to a less frequent schedule for health maintenance. Please be sure to share specifics with your massage therapist to develop the best plan for you.
Massage therapy is particularly effective in treating the chronic pains experienced as a result of fibromyalgia, and job related discomforts (i.e. working at a computer, sitting or standing for long periods of time).
18How often will I need treatment and for how long?
Honestly, its hard to say. Every person is unique and every condition is unique to each person. If you are just looking for stress reduction or relaxation, then a session every 4-6 weeks may be fine for you. If we are treating a specific injury or problem, frequency and length of treatment will depend upon how long you have had the injury/problem, severity of it, and how your body responds to treatment. Initially, I may need to see you twice a week for several weeks to reduce pain levels and start your recovery. After that, you may need weekly massage until you reach a maintenance level of care. For general maintenance my clients are usually seen on a weekly, bi-weekly or monthly basis. Regularly scheduled massages work preventatively to keep you healthier and happier!
Remember massage is not a luxury; just as you provide regular maintenance on your car, the body to needs to be regularly maintained. Instead of waiting until your back hurts from overwork or stress, or the headaches that start at the back of your skull begin to pound, or the stress of every day life makes you want to pop your cork, get a massage before these things happen.
19How can I overcome being embarrassed about my body or being overweight?
As a Massage Therapist I have seen all types of bodies, young, old, fat, thin, male, female. As a professional I want to help you feel better. Being self-conscious should never keep you from seeking health care, whether it’s visiting your doctor or seeing a massage therapist. If you’re self-conscious about a certain part of your body, you can ask the massage therapist to avoid that area. Overweight clients tend to need massage therapy even more because of the added stress to the body. Please do not let your weight or self image stop you … I promise you’ll feel welcome and secure here.